Shipping
We’re based in the Yukon and are rurally located. While we are happy to ship select items elsewhere in Canada please prepare for longer than usual shipping times. We offer standard shipping for $18. All orders are shipped from Dawson City, Yukon within three business days of payment verification.
We use Canada Post for all orders.
Within Canada:
Order Value : $0-300
Shipping Method: Canada Post Regular Parcel
Shipping/Handling Cost: $25 (under 11lbs)
Estimated Shipping Time: 5-10 business days
Local Delivery:
We charge a flat-rate delivery fee for packages delivered within Dawson City.
Local Pick-up:
Local pick-up is at our store 2nd Ave, Dawson City, Yukon.
Remote Locales:
As a northern company we recognize the unique challenges to getting and shipping quality goods. If you live in a remote location contact us to discuss the best way to get your order to you.
Returns on New Items
Returns and exchanges must be conducted within 14 days of receipt of your purchase.
To be eligible for a refund, your item must be unwashed, unused and in the same condition that you received it. Original tags must be attached. Refunds will be processed to the original payment method.
Non-returnable items include:
Intimates
Gift Cards
Bath products
Return shipping costs are your responsibility and we recommend using a tracking number. Any goods sent with charges incurred upon delivery will not be accepted. If we do not receive your return and it has no tracking number, we will be unable to process a refund.
Buy & Selling
We do not typically consign vintage, but will buy things outright if it makes sense to do so. We believe in the timeless nature of our items and will often buy back any vintage clothes you’ve purchased at a fair percentage of estimated resale value. Percentage of value will be assessed based on the condition of the clothing.